One person, one reply

Contact: Anna Replies Within 24 Hours on Business Days

There is one person on the other end of this page. Anna handles enquiries and owns the order end to end once it becomes one, and she answers with a real reply rather than a brochure — which means the more you send in the first message, the more useful the first answer is.

Fastest routeWhatsApp, during our hours. Most customers end up there anyway.
Anna
Sales Manager
HoursMon–Sat, 9:00–18:00 (GMT+8)
ReplyWithin 24 hours on business days
Checking local time
What to send

What to send, by what you need

The more specific the message, the more specific the answer — and the fewer rounds it takes to get to a real one.

A team or club kitThe garments, the roster or size mix, your artwork or last season's kit, and your date.
A private-label rangeWhich styles, quantities per style, your size curve or market, and your label and carton requirements.
A made-to-measure suitWhat it is for, your measurement set or a request for the measuring guide, and the armor you intend to fit.
A technical questionAsk it directly. We would rather answer a hard question in an email than send you a catalogue.
Our hours, your clock

When we are at our desks

Mon–Sat, 9:00–18:00 GMT+8 — which is a different time where you are. The bar below marks our working day against your local one.

0003060912151821
——Our time · GMT+8
——Your time · local

A message sent outside those hours is read at the start of the next working day. The 24-hour reply window is counted in business days rather than calendar ones, which matters most if you write on a Saturday evening our time.

FastestWhatsApp, during our hours Best for detailEmail, any time SlowestA message with no specifics
One reply
then we wait

No follow-up sequence, no catalogue attachment. You get an answer, and then it is your move.

Visiting

Where we are, and what a visit involves

Visits are welcome by arrangement, and there is a route worth walking rather than a reception to sit in.

Room 1801-1804, Block B, Aerospace Business Plaza, Jiang'an District, Wuhan 430014, Hubei, China.

Customers who visit usually want to see the same five places, and they are worth seeing in this order:

01 Pattern roomwhere the block starts 02 Print roomprofiles and strips 03 Cutting floormarkers and panels 04 The linewhere an order moves together 05 Packingmarks, photos, cartons
Why by arrangementWe would rather schedule it properly than have you fly in on a day when half the route is between runs and there is nothing on the floor to look at.
What to tell us before you comeWhich of the five you most want to see, and whether you want to watch your own order running or a general route. The first needs a date matched to your production slot; the second can be almost any working day.
Best timemid-week, mid-morning Bringyour current supplier's sample Allowhalf a day for the route Ask forAnna, at the front desk

If you cannot travel, the same route exists as a photo set: start-of-line per size, the mid-line record and the packed cartons with their marks, sent before shipping on every order. It is not a substitute for standing on the floor, but it answers most of the same questions.

The pattern room, the first stop on a factory visit
Pattern room
The print room where colour profiles and strips live
Print room
The sewing line where an order moves together
The line
What you will not get

Three things we will not send you

A short list, so you know what to expect after you press send.

A generic catalogue, which is not what a reply here contains

No catalogue-and-price-list reply

Because a price without a specification is a number you cannot use, and a catalogue answers a question you did not ask.

An inbox that is not filling with follow-up emails

No pressure follow-up sequence

One reply, and then we wait for yours. If you go quiet, that is information rather than a trigger.

A closed folder representing customer artwork kept private

No sharing of your artwork or roster

Your files stay yours. The privacy policy covers what happens to the data you send through this site.